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Good With app mockup with decorative rainbow illustrations

Good With

Manage, learn and stress less about your money with a financial wellbeing app that unlocks a deeper understanding of your relationship with money.

MY ROLE       UX Researcher (Initially UX Research Intern)

RESPONSIBILITIES       User Research and UX Design  

  TEAM      Part of a small, remote multidisciplinary team 

           DATE       September 2022 - Present

What is Good With? 

Good With is an award winning Fintech start-up, looking to boost the mental and financial wellbeing of the Gen-Z population.

 

3.3 million young adults struggle with their financial wellbeing. Dealing with the transition into adulthood as they go to university, move out of their parents house, and into the world of work can be a daunting experience. They are also less likely to be able to access fair finance through banks, due to their thin credit profiles. This is where the Good With app comes in.

What's the solution? 

At Good With, we're building a mobile app that will empower young adults to improve their mental wellbeing, providing them with access to fairer finance and building their confidence and ability to manage their finances. The app will provide users with tools to help them budget and track their finances and meet their goals, along with educational activities and a chatbot companion to help them build their confidence, and ability to understand and deal with the world of finances and their mental health. 

My Role

At Good With, I have been responsible for the user research and UX design activities carried out since September 2022.  Working as part of the small, multidisciplinary team and with external stakeholders, I have carried out many research projects, informed the design of the Good With website, and produced designs for the mobile app, which is currently in beta. 

Good With desktop website mockup (version 2.0)

The second iteration of the website, based on user test findings. Designed in collaboration with marketing, branding/UI and developer colleagues.

Outcomes (so far)

81%

'Good' average satisfaction score

(from Beta app users) 

x5

Good With has become a nominated and award winning organisation 

V.2

The second version of the beta app is the hands of users, after multiple design iterations based on user feedback

Picture of focus group session to gather user feedback and discuss financial struggles and needs

Focus group conducted to understand user struggles and needs around finances, and get feedback on their experience using the app

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